Privacy Policy

Last Updated July 2025

Introduction

At Obscura, your privacy is paramount. This Privacy Policy outlines how we handle your personal information when you interact with our website, request services, or join our private client network.
We believe discretion is everything — and that starts with how we manage your data.

What We Collect

We may collect the following types of personal information:
Full name and contact details
Address (when needed for service delivery)
Preferences related to services or lifestyle
Correspondence and communication history
Website usage data via analytics
All data is either provided voluntarily or collected via secure, automated systems.

How We Use Your Information

We use your personal information to:
Coordinate services and manage client requests
Customise our recommendations and responses
Track performance internally for quality control
Maintain legal or operational records
We do not sell or rent your information under any circumstances.

Disclosure of Information

Your data may be shared with:
Trusted Delivery Partners engaged to fulfil your requests
Law enforcement or government agencies when legally required
All third parties are bound by strict confidentiality agreements and Obscura service standards.

Data Security

We store your information using encrypted platforms and secure protocols. While no system is entirely immune to risk, we take all reasonable steps to protect your data from misuse, loss, or unauthorised access.

Your Rights: Access and Correction

You may request access to or correction of your personal information by contacting us. We aim to respond within a reasonable timeframe and uphold your rights under Australian privacy law.

Cookies & Tracking

We use cookies to enhance your experience and analyse website traffic. You may opt out by adjusting your browser settings, though some features may be limited as a result.

Third-Party Services

We may use third-party tools such as scheduling plugins (e.g. Calendly) or analytics software. These services have their own privacy policies and data handling practices. We recommend reviewing them independently.

Changes to This Policy

We may update this Privacy Policy as needed. The latest version will always be available on this page, with a clear ‘Last Updated’ date at the top. Significant changes will be communicated where appropriate.

Contact Us

Questions about this policy, or requests related to your data, can be directed to:
Obscura
Email: privacy@obscura.com.au